Effective Date: [27/11/23]
1. Introduction
ToursTravelFinder.com (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This policy on privacy explains how we collect, use, and distribute private information via [https://tourstravelfinder.com/] You agree to the terms of this privacy policy by using or visiting the site.
2. The Data Which We Gather
(a) Personal Data: When you use our site, sign up for newsletters, or take part in our inquiries, you freely provide us with details about you, such as your name, email address, phone number, and other personal data.
(b) Automatically Collected Information: Your IP address, browser type, operating system, and surfing habits are just a few of the information about your device that we might automatically collect. Using cookies and associated technologies, this data is collected.
(C) At TTF, we collect personal data via online forms while you purchase or browse our websites. This data may include your name, address, phone number, and email address. We use this data to process your order, contact you regarding your order, and provide customer service.
3. Data Collection and Use
The information we accumulate could be used for a number of applications, such as:
(a) Providing our services while making them special;
(b) Studying to improve this web page;
(c) Providing newsletters or emails with incentives;
(d) responding to your inquiries and providing help to customers;
(e) conforming to regulations.
(f) In order to get in touch with us, you can submit your contact details and name on our web inquiry page.
(g) You can also purchase our products or services online, at our visitor centre, or from our agents and affiliates.
(h) If you have any questions, you can inquire about TTF over the telephone or email, or follow us on social media (e.g., Facebook, Pinterest, Twitter, and Instagram).
4. Monitoring technologies and cookies
To collect data about what you do online, we use cookies along with other tracking technologies. Through the settings of your browser, you can alter your cookie preferences.
Call Recording and Monitoring: Please note that calls to and from TTF may be recorded. We use call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff. We retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with our privacy policy.
Children under 13:Our services are not meant for children under 13. A parent’s or guardian’s permission is required to use our services. If we receive any personal information from a child under 13 without permission, we will delete it. If you think a child has submitted personal information to us without a parent or guardian’s consent, please contact us so we can take appropriate action.
Cookies and analytics: These tools help us understand how our customers use our website and how we can improve their experience. For example, we use Google Analytics to track which pages are most popular and where our visitors are coming from. We also use cookies to remember your preferences and make the website more user-friendly.
Each cookie is unique to your web browser and contains anonymous information like a unique identifier and the site name. Some cookies also contain digits and numbers. Your device provides us with information when you access our websites or apps, such as the type of device you’re using and its operating system.
5. Disclosure of data
If needed by law, we might share your personal information with business partners, service providers, and other third parties. We do not sell your personal data. We only share or disclose your personal information if you give us your consent or if it’s required for the purposes specified in this notice. We may also share your personal information with professional advisors, like bankers, insurers, auditors, and consultants, who help us run our business on a day-to-day basis. For more information on how they deal with your personal data, you can visit their websites.
6. Prevention
We put together suitable security measures to protect against the unlawful acquisition, disclosure, modification, and disposal of your personal data.
7. Your choice
Although using a few of the site’s features may be tougher, you are permitted to choose rather than provide certain personal information. It’s also feasible to opt not to get promotional emails.
8. Changes to this notice of privacy
This privacy policy may be current from time to time. Any alterations will be updated and published on this page, along with the effective date.
9. What rights do you have over your data?
If you believe we have any inaccurate or incomplete data about you, you can request that we correct it. We will aim to do so as quickly as possible unless there is a good reason not to, in which case we will notify you.
You also have the right to ask us to delete your personal or stop processing it (where applicable). If you object to any direct marketing from us, you have the right to do this under data protection laws.
10. The Impacts of Refusing Your Data
According to the contract terms between you and TTF, we are legally required to collect your personal data. If you do not provide this data when requested, we may not be able to provide the services you requested, or we may not be able to perform the contract we have or are trying to enter into with you.
11. Reviews and ratings
In addition to providing information about tours and activities, our website also offers users the ability to rate and comment on them. After you have completed a tour or activity booked through our website, you may receive a request from us to rate it. Submitting a rating is, of course, voluntary. However, if you do choose to submit a rating, we will collect the data you enter in order to process it and publish it on our website. If you want a rating deleted at any time, you can contact our customer service.
11. Get in touch with us
For any queries or fears about this statement of privacy, please feel free to reach out to us at [contact@tourstravelfinder.com].