Please select one of the hotels on the list upon checkout in order to organize your pickup in advance. The supplier will reach out by email to confirm the exact time you will be picked up, which will be according to your selected pickup point. Please make sure you check your spam folder. Take into account that pickup is not available for Playa Blanca or Yaiza on Mondays and Wednesdays.

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• If necessary, indicate the age of the children in the reservation.
• Up to 24 hours before the start of the activity, you can change the pick-up location without paying any fees. Modifications made less than 24 hours before the activity cannot be guaranteed by the activity provider.
• Pick-up takes place before the start of the tour.
• Yaiza could serve as a logistics stop to ensure buses transport all participants.
• Without the signed consent of the employees, the activity provider does not pay for any taxi.
• The activity provider is not responsible for any items left on the bus or anywhere else during the tour.
• What to bring : Comfortable shoes, Sunglasses, Sun hat.
• Not allowed : Pets (assistance dogs allowed), Non-folding wheelchairs, Electric wheelchairs.
• Skip the ticket line.
• Live tour guide : Spanish, German.
• Pickup optional.

To receive a full refund, cancel up to 24 hours in advance.