By public transportation, you can get to the museum by bus to stops Royale, Parc, or Gare Centrale; you can also take metro lines 1 through 5 to Parc or Gare Centrale, or trams 92–93 to stop Royale.

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• Upon entry, every visitor will undergo a brief security screening. Strollers with infants cannot be brought into the museum.
• For those with limited mobility, the museum offers wheelchairs for loan.
  Mondays, 1 January, 1 May, 23 June, 1 & 11 November, and 25 December are all closed days for the museum.
• Not allowed : Baby strollers, Luggage or large bags, Scooters, Skateboards.
• Except assistance dogs, pets are not permitted.
• Wheelchair accessible.

To receive a full refund, cancel up to 24 hours in advance.