FAQs

Browse through to find the answers you need.

How can I find reviews for an activity?

Are your activities suitable for children or people with limited mobility?

How do I know what’s included in an activity?

How do I access my original E tickets ?

What’s the difference between a voucher and a ticket?

Will I receive a confirmation after booking?

Will I get a refund if I cancel?

How do I cancel a booking?

What is your cancellation policy?

How can I request deletion of my personal data?

How is my personal data used?

What information do you collect during booking?

What should I do if I can’t find the meeting point?

Does my activity include hotel pickup?

Where is the meeting point for my activity?

How long do refunds take?

Is my payment information secure?

What payment methods do you accept?

How far in advance should I book an activity?

How do I find activities or tours on your platform?